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01Introduction
Jadhav Insurance Services ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us while helping you choose, purchase, or renew an insurance policy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using our website, WhatsApp channel, or in-person services, you agree to the practices described in this policy. If you do not agree, please do not share your personal information with us.
02Information We Collect
We collect information you provide directly to us, as well as some information automatically when you interact with our website.
- Personal details — name, phone number, email address, and postal address
- Policy-related information — vehicle details, health history relevant to a quote, property details, or business information you share for a quote or claim
- Identity documents — RC book, driving license, Aadhaar/PAN, or other documents you upload or share for policy issuance
- Communication records — messages, calls, or WhatsApp chats with our team for support or service purposes
- Technical data — IP address, browser type, and pages visited, collected automatically through our website
03How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, including to:
- Generate and share insurance quotes tailored to your needs
- Process policy issuance, renewals, and endorsements with our insurance partners
- Assist with claims, including coordinating with insurers and surveyors
- Send policy reminders, renewal notices, and service updates
- Respond to your queries and provide customer support
- Improve our website, services, and communication based on usage patterns
04Sharing of Information
We do not sell your personal information. We may share it only in the following circumstances:
- With insurance companies (including Bajaj General Insurance and other partners) to generate quotes, issue policies, or process claims
- With service providers who support our operations, such as document verification or IT support, under confidentiality obligations
- When required by law, regulation, or a valid request from a government or regulatory authority
05Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
06Cookies & Tracking
Our website may use cookies and similar technologies to remember your preferences, understand how visitors use our site, and improve your browsing experience. You can control or disable cookies through your browser settings, though some features of our website may not function properly as a result.
07Your Rights & Choices
You have the right to:
- Request a copy of the personal information we hold about you
- Ask us to correct inaccurate or outdated information
- Request deletion of your information, subject to any legal or regulatory retention requirements
- Opt out of promotional communications at any time by contacting us directly
08Third-Party Links
Our website may contain links to third-party websites, including insurer portals. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their privacy policies separately.
09Children's Privacy
Our services are intended for individuals who are at least 18 years old or otherwise capable of entering into a legally binding insurance contract. We do not knowingly collect personal information from children.
10Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised "Last Updated" date, and we encourage you to review it periodically.
11Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out to us: